Product - Prisme.ai

Low-code workflow automation.

Automate your workflows,

create new services, interconnect your business applications with Low-Code.

Assemble resources

available in just a few clicks to efficiently create high-performance workflows.

Make your ideas come true

intelligently with 3 interconnected editing modes: Desgn, List and Code.

Trigger your workflows

periodically or from your digital channels : web, app, instant messaging, phone.

features

API

Call Restful API with no-code

Call legacy apps using webhooks

Transfer parameters

Header configuration

Authentication

Collection

Collect structured data.

Create, edit, update and delete

Export / import data

Search the data

Open and share data by Restful API

Crawler

Index documents

View the aspirated data

Configure rules

Automatic and periodic update

Extract structured data from pages without coding

Scheduler

Run your wokflows automatically

Plan your workflows

Track execution history

Analyze your workflows logs

Function

Write JavaScript code if needed

No longer worry about infrastructure and hosting problems

Connect to your legacy tools

Automatically fill out forms, cleaning data...

Prisme.ai Messenger

Prisme.ai Messenger is white label messenger available on the web and mobile apps immediately. Several ready-to-use themes and a built-in CSS editor.

Available features

Persistant menu

Voice interaction

Geolocation button

File upload

Ask for a demo

Instant Messaging (IM)

Seamless integration

Deployment in minutes

Video of the same Chatbot deployed on different channels

Ask for a demo on WhatsApp

Ask for a demo on Facebook Messenger

Voice and Callbot

Reach large audiences using voice and phone

Watch a voice payment use case

Ask for a demo

Prisme.ai is an open and flexible technology:

Integration with STT and TTS tools
Connection with any standard number
Extensible via API to third-party solutions

Messaging

Respond and engage your customers from all messaging channels: Prisme.ai Messenger, Facebook, Teams, WhatsApp, Slack, SMS ...

A simple and intuitive interface

An interface dedicated to support agents

Team management
Assignment, conversation resolution, availability ...

Organizational tool
Labels, standardized responses, screen sharing ...

Human support handover

Different integrable contact center solutions
Primse.ai Chat, Chatwoot, Freshchat, Ring Central ...

History is shared during transfer

Seamless transfer without changing interfaces

Visually configurable handover rules

Notification

Send push notifications on channels

Launch a scenario by clicking on the notification

Target specific users

Schedule notifications

NLP

Powerful and unique conversational AI platform.

+10 different NLP
Choose the best NLP for your use case while protecting your data: Prisme.ai NLU, BERT, Rasa-NLU ...

Automatic non-regression tests

Supervised machine learning
Control the quality of your chatbots when making changes
Decorrelate the NLP engine from your business logic.

AI Tools

Clustering of requests and automatic suggestions

+10 NLP Engines evaluation
Precision, recall, confusion matrix to optimize your knowledge base.

Find insights and explore data

Connect the chatbot to your tools

A free directory of connectors, chatbots ...

All Prisme.ai resources are shareable in the Store
‍API, Chatbot, Collection, Crawler, Scheduler, Function

Clone resources to save time

Reuse resources with a simple drag and drop

REAL TIME

Event Driven Architecture

High scalability and performance

A flexible micro-services architecture

Real time guarantee

DATA TRANSFER

Export and connect to your data lakes

Import and export data

Data retrieval by API

Real-time data transfer to your own datalakes

Authenticationand Access Control

Unified authentication interface

Open to external authentication systems

Unique identity

Configurable roles and permissions

Encryption

Channels under HTTPS / TLS

Hosted on a cloud certified ISO 27001

Each database has an SSL certificate
See all certifications

Encryption of data at rest

Each database configured to encrypt data at rest
Encrypted backups

The best customer experience (CX)

Combine the best of people and technology.