The best customer experience (CX)

Combine the best of people and technology.

Automate your workflows from an intuitive interface.
Create once, be present everywhere.
Collection

Create a database in a few clicks

Assistant

Build more than a chatbot

Crawler

Aspirate web documents, PDF ...

API

Launch a query on an external API

Function

Write JavaScript code

Scheduler

Perform a task periodically

Collection

Create a database in a few clicks

Assistant

Build more than a chatbot

Crawler

Aspirate web documents, PDF ...

API

Launch a query on an external API

Function

Write JavaScript code

Scheduler

Perform a task periodically

Low-code workflow automation.

01

Automate your workflows,

create new services, interconnect your business applications with Low-Code.

03

Assemble resources

available in just a few clicks to efficiently create high-performance workflows.

02

Make your ideas come true

intelligently with 3 interconnected editing modes: Desgn, List and Code.

04

Trigger your workflows

periodically or from your digital channels : web, app, instant messaging, phone.

features

API

Call Restful API with no-code
Call legacy apps using webhooks
Transfer parameters
Header configuration
Authentication

Collection

Collect structured data.
Create, edit, update and delete
Export / import data
Search the data
Open and share data by Restful API

Crawler

Index documents
View the aspirated data
Configure rules
Automatic and periodic update
Extract structured data from pages without coding

Scheduler

Run your wokflows automatically
Plan your workflows
Track execution history
Analyze your workflows logs

Function

Write JavaScript code if needed
No longer worry about infrastructure and hosting problems
Connect to your legacy tools
Automatically fill out forms, cleaning data...

Prisme.ai Messenger

Prisme.ai Messenger is white label messenger available on the web and mobile apps immediately. Several ready-to-use themes and a built-in CSS editor.

Available features

Persistant menu
Voice interaction
Geolocation button
File upload
Ask for a demo

Instant Messaging (IM)

Seamless integration
Deployment in minutes
Video of the same Chatbot deployed on different channels
Ask for a demo on WhatsApp
Ask for a demo on Facebook Messenger

Voice and Callbot

Reach large audiences using voice and phone
Watch a voice payment use case
Ask for a demo
Prisme.ai is an open and flexible technology:
  • Integration with STT and TTS tools
  • Connection with any standard number
  • Extensible via API to third-party solutions

Messaging

Respond and engage your customers from all messaging channels: Prisme.ai Messenger, Facebook, Teams, WhatsApp, Slack, SMS ...

A simple and intuitive interface
An interface dedicated to support agents
Team management
Assignment, conversation resolution, availability ...
Organizational tool
Labels, standardized responses, screen sharing ...

Human support handover

Different integrable contact center solutions
Primse.ai  Chat, Chatwoot, Freshchat, Ring Central ...
History is shared during transfer
Seamless transfer without changing interfaces
Visually configurable handover rules

Notification

Send push notifications on channels
Launch a scenario by clicking on the notification
Target specific users
Schedule notifications

NLP

Powerful and unique conversational AI platform.
+10 different NLP
Choose the best NLP for your use case while protecting your data: Prisme.ai NLU, BERT, Rasa-NLU ...
Automatic non-regression tests
  • Supervised machine learning
  • Control the quality of your chatbots when making changes
  • Decorrelate the NLP engine from your business logic.

AI Tools

Clustering of requests and automatic suggestions
+10 NLP Engines evaluation
Precision, recall, confusion matrix to optimize your knowledge base.
Find insights and explore data

Connect the chatbot to your tools

A free directory of connectors, chatbots ...
All Prisme.ai resources are shareable in the Store
API, Chatbot, Collection, Crawler, Scheduler, Function
Clone resources to save time
Reuse resources with a simple drag and drop

REAL TIME

Event Driven Architecture

High scalability and performance
A flexible micro-services architecture
Real time guarantee

DATA TRANSFER

Export and connect to your data lakes

Import and export data
Data retrieval by API
Real-time data transfer to your own datalakes

Authenticationand Access Control

Unified authentication interface
Open to external authentication systems
Unique identity
Configurable roles and permissions

Encryption

Channels under HTTPS / TLS
Hosted on a cloud certified ISO 27001 
Encryption of data at rest
  • Each database configured to encrypt data at rest
  • Encrypted backups

Want to discuss it?

Browse some use cases or  schedule a demo
Browse use cases